Join our Team! We are currently seeking a dedicated Toyota Express Maintenance Service Writer to join the team at Green Toyota. As a Service Writer, you will play a crucial role in ensuring a seamless experience for our customers by effectively communicating their vehicle service needs to our technicians.
Overview:
At Green Toyota Service Center, we pride ourselves on delivering top-notch customer service and maintaining high standards of vehicle care. As a Service Writer, you will be the primary point of contact for customers, responsible for accurately documenting vehicle issues and coordinating service appointments. Previous experience is preferred.
Duties:
- Interact with customers in a professional and courteous manner to understand their vehicle concerns.
- Document detailed descriptions of vehicle issues and relay this information accurately to our service technicians.
- Provide accurate estimates for labor and parts needed for repairs or maintenance.
- Coordinate with the service team to ensure timely completion of work and keep customers informed of any delays or changes.
- Utilize your mechanical knowledge to assist in diagnosing vehicle problems and recommending appropriate services.
- Upsell additional services or maintenance based on vehicle needs and manufacturer recommendations.
Requirements:
- Proven experience in service writing or a related customer service role.
- Familiarity with brake repair, air brake systems, diesel engine repair, auto estimating, tire services, and general vehicle maintenance.
- Strong communication skills with the ability to explain technical information clearly to customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for delivering exceptional customer service and ensuring customer satisfaction.
- Valid driver's license required.
Join us at Green Toyota Service Center and enjoy benefits such as:
- Competitive salary with growth opportunities
- Health insurance benefits
- Paid training and vacation time
- Supportive team environment focused on professional development
If you are looking for a rewarding career in the automotive service industry where your skills and dedication are valued, apply now to become part of the Green Toyota team!
Job Type: Full-time
Pay: $650.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
License/Certification:
- Driver's License (Required)
Work Location: In person