**Job Overview:**
We are seeking a dedicated and experienced Service Manager to join our team. The Service Manager will oversee all aspects scheduled and performed services, ensuring exceptional customer service, efficient operations, and high-quality report delivery. If you have a passion for service management and a strong background in customer service, this role is perfect for you.
**Duties:**
- Manage day-to-day operations of the service department, including scheduling, workflow, and quality control.
- Provide excellent customer service by addressing inquiries, issues, and complaints in a timely and professional manner.
- Utilize service writing skills to accurately document vehicle issues and communicate repair recommendations to customers.
- Oversee air brake inspections and repairs to ensure compliance with safety regulations.
- Coordinate automotive diagnostics to identify and resolve mechanical issues efficiently.
- Handle cash transactions and maintain accurate records of financial transactions.
- Ensure proper alignment of vehicles to enhance safety and performance.
- Supervise vehicle maintenance tasks, including oil changes, tire rotations, and brake repairs.
- Collaborate with auto body repair technicians to address cosmetic damages as needed.
- Support mechanics in troubleshooting complex vehicle problems.
**Qualifications:**
- Proven experience in auto service management or a similar role.
- Strong customer service skills with a focus on customer satisfaction.
- Proficiency in service writing and communicating repair recommendations effectively.
- Knowledge of air brake systems and safety regulations.
- Expertise in automotive diagnostics to identify mechanical issues accurately.
- Experience with cash handling procedures and financial recordkeeping.
- Familiarity with vehicle maintenance tasks such as oil changes, tire rotations, and brake repairs.
- Understanding of auto body repair processes is a plus.
- Certification as a mechanic is preferred.
If you are a motivated individual with a passion for delivering top-notch service in the automotive industry, we encourage you to apply for the Service Manager position. Join our team and take your career to the next level!
Job Type: Contract
Pay: $40,000.00 - $50,000.00 per year
Shift:
Ability to Relocate:
- Jonesboro, GA 30236: Relocate before starting work (Required)
Work Location: Hybrid remote in Jonesboro, GA 30236