This ad is for an EXPERIENCED Collision Estimator ONLY and is not an entry level position.
CARSTAR HAYWARD COLLISION REPAIR in Hayward, CA is one of the highly rated Collision Repair Facility. We are professional, agile, professional .The primary goal of our auto collision repair shop is to restore vehicles that have been damaged in accidents or collisions to their pre-accident condition, both in terms of appearance and functionality.
Quality Repairs: Ensure that repairs meet high-quality standards and comply with industry specifications and safety regulations. This includes repairing structural damage, restoring body panels, and addressing mechanical issues.
Customer Satisfaction: Provide excellent customer service by communicating effectively with customers, addressing their concerns, and keeping them informed throughout the repair process. A satisfied customer is more likely to return and recommend the shop to others.
Timely Turnaround: Strive for efficient and timely repairs to minimize the inconvenience for customers. Establishing streamlined processes and utilizing modern equipment can help reduce repair times.
Accurate Estimates: Provide accurate and transparent cost estimates for repairs, including both labor and parts. Clear communication about costs helps build trust with customers.
Compliance with Insurance Guidelines: Work closely with insurance companies to ensure that repairs are in line with their guidelines and requirements. This helps facilitate smooth and timely claim settlements.
Invest in Training and Technology: Stay current with advances in automotive technology and repair techniques. Regularly train staff to use the latest tools and equipment, ensuring the shop can handle a wide range of repairs.
Environmental Responsibility: Adhere to environmentally friendly practices, such as proper disposal of hazardous materials, recycling, and using eco-friendly products when possible. This demonstrates a commitment to sustainability and corporate responsibility.
Maintain a Clean and Organized Facility: A well-organized and clean workspace not only contributes to the efficiency of the repair process but also creates a positive impression on customers.
Continuous Improvement: Regularly evaluate and improve internal processes to enhance efficiency, reduce waste, and optimize the overall performance of the repair shop.
Build a Strong Reputation: Establish a positive reputation in the community by consistently delivering high-quality repairs and exceptional customer service. Positive word-of-mouth and online reviews can significantly contribute to the success of the business.
By focusing on these goals, an auto collision repair shop can build a solid reputation, attract and retain customers, and contribute to the overall safety and satisfaction of vehicle owners.
Responsibilities:
The Collision Estimator is responsible for inspecting damaged vehicles, assessing the extent of damage, and preparing detailed repair estimates. This role involves effective communication with customers, insurance adjusters, and repair technicians to ensure accurate and timely repairs.
Key Responsibilities:
- Vehicle Inspection:Conduct thorough inspections of damaged vehicles to assess the extent of damage to body, frame, and mechanical components.
Identify and document all visible and hidden damage that may affect the repair process.
- Estimation:Prepare detailed and accurate repair estimates using estimating software.
Consider labor costs, parts prices, and other factors to provide comprehensive and transparent estimates to customers and insurance companies.
- Customer Interaction:Communicate effectively with customers to explain the repair process and provide estimates.
Address customer questions and concerns, building trust and ensuring customer satisfaction.
- Insurance Coordination:Collaborate with insurance adjusters to ensure alignment on repair estimates and procedures.
Provide necessary documentation and support for insurance claims processing.
- Parts Ordering:Identify and order necessary replacement parts for repairs.
Coordinate with parts suppliers to ensure timely availability of required components.
- Technical Knowledge:Stay updated on industry trends, repair techniques, and vehicle technologies.
Apply technical knowledge to accurately assess repair needs and provide cost-effective solutions.
- Workflow Management:Coordinate with repair technicians to ensure a smooth workflow and timely completion of repairs.
Monitor repair progress and address any issues that may arise during the process.
- Quality Assurance:Conduct final inspections to verify that repairs meet quality standards and are in compliance with safety regulations.
Address any additional issues that may arise during the final inspection.
Qualifications:
- 3+years as a Collision Estimator
- Proficiency in using estimating software and knowledge of industry-standard repair procedures.
- Strong communication and customer service skills.
- Detail-oriented with excellent organizational and multitasking abilities.
- Familiarity with automotive technologies and repair processes.
- Ability to multitask, manage several jobs at once
- Attention to detail/Quick learner/Positive can do attitude
Education:
- A high school diploma or equivalent is typically required.
- Additional certifications or training in collision repair estimation may be beneficial.
Work Environment:
- Work is typically performed in an auto collision repair shop environment.
A Collision Estimator is a key player in ensuring the efficient and accurate estimation of repair costs, contributing to the overall success and reputation of the auto collision repair shop.
Skills:
- Strong knowledge of auto body repair techniques and procedures
- Experience with auto painting and color matching
- Familiarity with dealership standards and quality requirements
- Mechanical knowledge to perform related repairs and adjustments
- Proficiency in using hand tools for precision work
- Ability to lift heavy objects and perform physically demanding tasks
- Knowledge of vehicle maintenance and inspection procedures
- Familiarity with power tools used in auto body repair
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Ability to Relocate:
- Hayward, CA: Relocate before starting work (Required)
Work Location: In person