We are seeking a skilled Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service and guidance on vehicle maintenance and repair services.
**Duties:**
- Greet customers and assess their service needs
- Provide detailed explanations of recommended services and repairs
- Generate service orders and invoices
- Schedule service appointments and follow up with customers
- Communicate effectively with technicians to ensure timely completion of work
- Upsell additional services as needed
- Maintain accurate records of customer interactions and transactions
**Qualifications:**
- Previous experience in automotive sales or service is preferred
- Knowledge of automotive maintenance and repair services
- Strong sales and customer service skills
- Ability to work in a fast-paced environment
- Familiarity with cash handling procedures is a plus
This role offers the opportunity to work in a dynamic environment where you can utilize your automotive knowledge and customer service skills to help customers maintain their vehicles. Join our team today and be part of a dedicated team committed to providing top-notch service to our customers.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Catonsville, MD 21228: Relocate before starting work (Required)
Work Location: In person