Are you passionate about the automotive industry? Do you have excellent communication and sales skills? We are seeking a dynamic and customer-focused Inside Sales Associate to join our team at a leading Retail Tire and Auto Service Center. If you have a strong drive to succeed, a knack for customer service, and a desire to work in a fast-paced environment, this could be the perfect opportunity for you!
Responsibilities:
- Provide exceptional customer service by assisting customers in selecting the right tires and auto services to meet their needs.
- Develop and maintain strong product knowledge of our tire and auto service offerings to effectively communicate features and benefits to customers.
- Engage with customers both in person and over the phone to identify their automotive needs and offer appropriate solutions.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction and retention.
- Conduct sales transactions accurately and efficiently using our point-of-sale system.
- Collaborate with the service department to schedule appointments and ensure seamless customer experiences.
- Maintain a clean and organized work area, including merchandise displays and showroom appearance.
Requirements:
- High school diploma or equivalent; additional education or training in sales or business is a plus.
- Proven sales experience, preferably in the automotive or retail industry.
- Strong customer service and interpersonal skills with the ability to build rapport with diverse customers.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficient computer skills, including experience with point-of-sale systems and basic office software.
- Flexibility to work Saturdays as required by the business.
- Knowledge of tires and auto services is desirable, but not mandatory. Training will be provided.
Why Join Our Team:
- Competitive salary and commission structure.
- Comprehensive benefits package, including health, dental and vision insurance, retirement plans, and paid time off.
- Opportunities for growth and advancement within a well-established company.
- A supportive and collaborative work environment where your contributions are valued.
If you are a motivated individual with a passion for sales and a commitment to exceptional customer service, we want to hear from you! Apply now and take the first step towards a rewarding career as an Inside Sales Associate at our family-owned Retail Tire and Auto Service Center.
To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We thank all applicants for their interest, but only qualified candidates will be contacted for an interview.