We are looking for a General Manager/Estimator to oversee all staff, budgets and operations of the body shop. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our employees develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive. In addition, and more specifically, you are responsible for the following:
- Write and upload estimates including photos for customers & insurance companies
- Estimate cost of labor and parts to repair or replace each damaged item on an estimate
- Responsible for negotiating supplements with insurance companies
- Maintain the CCC ONE data base, manage production from start to finish and liaise with customer service representative to ensure customers are well informed about repair status
- Work within DRP guidelines to assess and analyze repairs and determine feasibility of repair versus replacement of parts
- Execute consistent and exceptional customer service
- Successfully achieve performance goals to support operational standards
- Write estimates using various platforms: ADP, CCC and Mitchell.
- Consistently achieves CSI goals set by company
- Order parts, assign techs, inspect vehicles throughout the repair process, and do a final inspection at the completion of the work for quality control.
- Additional duties as assigned by Owner
Requirements
- Attention to detail: Must be able to write a thorough estimate.
- Teamwork: Good communication skills are a must, clear, and effective communication is paramount. Team player with collaborative spirit with customer service as the focus.
- Ability to work in a high performance, fast-paced team environment
- Ability to adapt to and work effectively within a constantly changing environment
- Excellent organization skills
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Experience:
- Auto estimating: 5 years (Required)
- Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Atlanta, GA: Relocate before starting work (Preferred)
Work Location: In person