Roles and Responsibilities:
At Tire World, we strive on developing customer relationships through trust, loyalty, and exceptional service. Customer Focus is our #1 Priority! We're currently looking for an experienced and skilled Automotive Service Advisor that has a prior work history in the industry. Those that understand cars & take pride in keeping them safe and maintained.
The role of this position includes, but is not limited to: Support to Store Manager/key holder, automotive diagnostic knowledge, strong customer service skills, shop leadership experience with direct report mechanics, ability to manage multiple priorities, consulting ability for offered products and services, constant communication with customers and mechanics, shop progress monitoring, product procurement, etc... If this sounds like you, “WE WANT YOU!!!”
Requirements:
· Great customer service skills with a Positive attitude
· In depth car knowledge
· Able to handle multiple priorities
- Prior experience in shop scheduling management
· Strong communication skills
· Able to adapt and excel as a team player
Preferred Skills:
- Prior experience as a Service Writer and/or Advisor (2~5 years desired)
- Sales experience in an Automotive Front Counter retail setting (2~5 years desired)
- Direct employee report experience - (min. 2 years desired)
- ALLDATA software experience - (min. 2 years desired)
Additional Notes:
· Hours of Operation:
7:00~5:00 (Mon-Fri), 7:00~12:00 (Sat) with rotation
· Location – Murfreesboro
Salary and Benefits:
· Rate commensurate upon experience.
· Medical, Dental, Vision Insurance, Matching retirement, Paid Vacation/Holiday, Employee Discounts
Please note:
Tire World did not provide any pay rate information for this position. If there is a range included in this posting, the data was estimated by the job posting site and may not reflect our company's actual salary ranges. Actual position rate is based on market, job requirements, and level of experience.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
Education:
- High school or equivalent (Preferred)
Experience:
- Automotive Service Advisory: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person