JOIN OUR GROWING SERVICE DEPARTMENT TEAM AT GEIS DEALER GROUP!
Geis Peterbilt is seeking a qualified Body Shop Service Advisor to join our team! We are looking for a hungry, humble, and smart individual with preferably Heavy-Duty service experience to join our growing team. A Great Opportunity for a rewarding career in a growing industry! As a Service Advisor / Writer, we are looking for individuals who have a strong desire to provide our customers with the highest level of customer service in the industry. Individuals must be capable of working in a fast-paced environment, understand the importance of customer service, possess strong communication skills, and have the ability to work with multiple forms of technology to provide up-to-date information to our team and our customers. We’ll provide all the necessary training in-house for the specific systems and processes related to the job functions. We want to set you up for success and we do that by giving you the proper training and knowledge from the start. Applicants must have a positive attitude and be able to work well with coworkers - we are TEAM PLAYERS.
Job Type: Full-time
Salary: $48,000.00 - $60,000.00 per year
Location: Kansas City, KS
What we offer - PERKS & BENEFITS:
- Great working environment and company culture - we stand behind our CORE VALUES
- Career Advancement Opportunities - WE want you to be successful and grow within our growing company! Promote from within culture.
- Quarterly Compensation Reviews
- Health, Vision, & Dental Insurance
- Paid Time-off accrual starting day 1!
- Paid Holidays (Memorial Day, Labor Day, 4th of July, Thanksgiving, Christmas, New Year)
- Employer Provide Life Insurance Policy
- AnyDay Pay available - Instant access to your earned wages
- Service Technician Referral Program - Earn up to $5,000
Job Details - DUTIES AND RESPONSIBILITES:
- Providing pricing and product information to customers.
- Answering telephones promptly.
- Maintaining customer satisfaction at or above company standards.
- Contributing to departmental production and profitability goals.
- Ability to apply common sense when needed, while staying within Geis Dealer Group’s guidelines.
- Perform accurate and complete service write-ups
- Provide accurate documentation for all repair orders
- Provide exceptional communication between the company and the customer
- Provide accurate and detailed estimates of needed repairs
- Utilize all technology available to keep our customers updated
- Responsible to adhere to all warranty policies and procedures
- Ability to navigate websites for technical information
- Must be Ethical and Trustworthy
What you need - JOB REQUIREMENTS:
- Some heavy lifting required
- Promotes and maintains a positive, team-oriented, and customer-focused attitude within the department
- Must be able to demonstrate positive resourcefulness & versatility in a fast-paced, changing priority, environment.
Work Schedule:
Weekday Shift: M-F 7:00a-4p
Applicant must be able to pass a pre-employment drug screen.
Kansas City Peterbilt is an equal-opportunity employer.
Application questions:
Job Type: Full-time
Salary: $48,000.00 - $60,000.00 per year
Benefits:
- Flexible spending account
- Vision insurance Experience:
- Service Writer or Estimator: 1 year (Preferred)
- Mechanical knowledge: 1 year (Preferred) Work Location: One location
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Kansas City, KS 66111 (Required)
Ability to Relocate:
- Kansas City, KS 66111: Relocate before starting work (Required)
Work Location: In person