We are seeking an experienced Service Advisor/Assistant Service Manager to assist the Service Manager and work with the Service Advisors.
No Walk ins Please (Email your resume today for a confidential interview)
The Service Advisor/Assistant Service Manager assists customers with their vehicle concerns and advises customers on needed repairs and services. Making every effort to satisfy the customer in person and on the phone, reviews open RO list, writes and closes work orders, up selling and obtains factory required training and must maintain high CSI scores.
You'll be assisting the Service Manager by helping to supervise and manage the work load and schedules of all service department employees.
Effectively helping to operate the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals. Assist in diagnosing vehicle problems, warranties, services, and repairs
Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by the Service Manager.
The right candidate will have excellent customer service and phone skills, attention to detail and be a team player, helping us to support and maintain Integrity and Accountability and create an exceptional experience for our customers.
Requirements: Excellent Customer Service skills. Automotive and Service experience.
Must have a valid driver's license.
Previous Ford Experience a plus.
We Offer:
Excellent compensation package
Paid Vacations/Holidays
Health, Dental and Vision Plans
Matching Retirement Plan
Great Work Environment
Pay is based on experience
Email your resume today for a confidential interview.
No Walkins
Unique Ford
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Day range:
- Monday to Friday
- Weekends as needed
Work Location: In person