REYCO Systems has been a leader in the food processing equipment industry for over 49 years and we are still growing. We take pride in being a family-owned company. We are looking to grow our team with a self-motivated, enthusiastic, and driven individual. This person will be a vital resource for our ongoing success and growth as a company.

Learn more about our organization:https://youtu.be/q4tDLrX69SA

Job Responsibilities:

Assist customers in finding the parts they are looking for, including answering questions, educating on product usage, and providing advice for maintenance and installation.
Manage inbound parts calls.
Provide service technicians with parts as required.
Use parts knowledge to assist other team members.
Process customer purchase orders and requests for quotations.
Generate PO’s as required to procure items in support of parts sales.
Provide customers with product and delivery information.
Provide accurate information regarding availability of in-stock items.
Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
Ability to generate quotes to customers with pricing and lead time details.
Generate new and repeat sales by providing product and technical information in a timely manner.
May be required to support ERP part numbering and standardization efforts.

Job Requirements:

High School diploma or the equivalent.
1-3 years’ experience.
Customer service skills.
Both verbal and written communication skills.
Ability to handle high call volume.
Excellent and confident customer support skills and positive disposition.
Excellent organizational skills
Ability to use common MS Office applications such as Word, Excel and Access.
Prior experience with an ERP system is a plus.

Benefits:

Medical, dental and vision insurance
Flexible spending account
Health savings account
Life insurance
Disability insurance
401(k), company match and profit sharing
Paid vacation, holidays, & sick leave
Continued education reimbursement
Years of service bonus
Flexible schedule opportunities

Reyco Systems

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