Company History: General Communications is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois. It’s a family owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry, IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.

Report To: The Installation Technician will work under the direction of the Installation Manager and will work with office administrators. The base location for this position will be at the corporate office in Madison, WI. This person will have a considerable level of diverse responsibilities.

Scope of Work:

Wiring and installing analog and digital two-way radios, laptops, partitions, radio consoles, docking stations, light bars, and other electronics in various emergency vehicles

Duties:

Remove, install, and repair things such as body panels, cables, seats, trim, and electrical wiring
Provide basic maintenance of public safety equipment, including testing and repairing various equipment
Provide on-site emergency troubleshooting and repairs of customers equipment
Prepare accurate and timely service tickets and reports
Ensure a high level of customer service, satisfaction, and communication
Maintain proper stock, parts, and tools necessary for the job

· Any other duties as assigned

Education

High School Diploma/GED or higher preferred

Requirements:

· Ability to pass a drug test and background check

· Must possess a valid driver’s license with good record

· Must possess excellent communication and listening skills

· Must have good organizational and time management skills

· Must possess a strong attention to detail

Skills/Knowledge:

· Ability to use basic hand and power tools

· Knowledge, skills, and mechanical aptitude regarding removal and replacement of automotive components

· Ability to install, inspect, and service a multitude of electronics and vehicle equipment

· Knowledge and skill with specific wire terminals, connectors, and crimping tools

Great customer service skills to deal with both internal and external customers

· Basic computer knowledge

Desired Attributes:

· A team player

· Trustworthy

· Motivated

· Dependable

· Organized

· Respectful

· Willing to learn

· Professional

· Accountable for team and personal success

Benefits:

Hourly wage is based on experience
This position is available to the right candidate immediately or with appropriate notice to current employer
Health Care, Dental, and Vision Plans
Life & Disability Insurance
Comprehensive 401(k) with Company Match
Paid leave and vacation
Training
Fun and friendly atmosphere
Annual Employee Appreciation Party

“General Communications is an Equal Employment Opportunity/Affirmative Action Employer”

Our Mission and Values:

GenComm keeps people safe by providing reliable communication solutions, supported by responsive customer service, dependable expertise, and a commitment to integrity.

Expertise
Partnerships
Reliability
Safety
Integrity

Job Type: Full-time

Benefits:

401(k)
Employee discount
Health insurance
Professional development assistance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

General Communications Inc.

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