**Job Overview:**

Folsom Lake Chrysler Dodge Jeep Ram, a premier auto dealership, now under new ownership, is seeking a dynamic and experienced Service Manager to lead our service department to new heights. The Service Manager will oversee the daily operations of our service department, ensuring efficient and high-quality service delivery to our customers. The ideal candidate will possess strong leadership skills, a customer-focused attitude, and a proven track record of managing a service team.

**Duties:**

- Manage and lead the service team to ensure timely and efficient service delivery.

- Develop and implement service policies, procedures, and standards to enhance customer satisfaction.

- Provide exceptional customer service and address customer inquiries and concerns

- Monitor service operations and performance, identifying areas for improvement.

- Train, mentor, and evaluate service staff to maintain high performance and professional growth.

- Stay updated on industry trends and best practices to continuously improve service quality.

**Requirements:**

- Minimum 5 years experience in a service manager role.

-Excellent communication and interpersnal skills.

-Ability to handle stressful situations and resolve conflicts effectively.

-Proficiency in service management software and tools.

Join our team as a Service Manager and contribute to the success of our automotive service department.

Job Type: Full-time

Pay: $72,000.00 - $300,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Day range:

Monday to Friday
Weekends as needed

Shift:

8 hour shift

Ability to Commute:

Folsom, CA 95630 (Required)

Work Location: In person

Folsom Lake Chrysler Dodge Jeep Ram

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Service Manager