All State Ford in Louisville, KY is hiring Service Advisors to join our growing team! We are seeking a high energy, assertive individual with good motivational and organizational skills with Service Writer experience, who want to work for the region’s leading Ford and Isuzu truck dealership. Apply today for immediate openings!

Responsibilities:

Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Actively promote and build rapport with the customer
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Answer incoming service calls
Maintain and schedule service appointments
Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and positive customer feedback and ratings.
Strictly follow the manufacturer’s warranty guidelines and procedures
Conduct business in an honest manner
Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property

Benefits:

Paid Holidays
Paid Vacation
401K with matching
Affordable benefit plans
Great work/life balance – first (1st) shifts (weekday/daytime shifts) with occasional Saturdays
Paid Training

Preferred Qualifications and Skills:

Passion for career as an Automotive Service Advisor
Excellent communication skills – especially listening to customers’ concerns
Follow through on promises made to the customer
Eager to learn and competitive drive to succeed and satisfy customers’ needs

Requirements:

Must be able to manage in a fast-paced work environment with limited supervision
Must have great customer service, phone and computer skills
Previous automotive Service Advisor experience heavily preferred
Must have a valid driver's license with a clean driving record
Must be able to pass pre-employment screening (background & drug test)
Must be at least 18 years of age
High School Diploma or GED
Availability to work weekdays and alternating Saturdays

All State Ford is a family-owned truck dealership located in Louisville, KY. Since November 1982, All State Ford has strived to provide excellent customer service to the Louisville community. Our Service, Parts, and Sales Departments work closely to ensure the customer’s experience is a smooth one, whether they are purchasing a vehicle, having one serviced, or purchasing parts and accessories. We thrive on the long-standing history of employee longevity and an average low turnover rate of 14 years of employment with many spending 20, 30, 40 years and more. As the region’s leading Ford and Isuzu Truck Dealership with a nationwide customer base, All State Ford is the answer to the service, sales, and parts demand locally and internet wide. Join the team!

Apply through Indeed OR click on the link below to complete an application:

http://www.allstatetrucks.com/staff_files/APPLICATION%20FOR%20EMPLOYMENT.pdf

Job Type: Full-time

Shift:

8 hour shift

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

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